Last updated: 12 October 2026
What cookies are
Small files a site stores on your device. Some are needed for the site to work at all; the rest are optional and we only set them if you agree.
Strictly necessary — always on
These make the site function. They do not need your consent, and you cannot turn them off without breaking the site.
| Purpose | Set by |
|---|---|
| Remembering what is in your basket | WooCommerce |
| Keeping you signed in to your account | WordPress |
| Security and fraud prevention during checkout | Our payment provider |
| Remembering your cookie choices | Our consent tool |
Analytics
These tell us which pages people look at and where they give up, so we can fix what is not working.
| Tool | Provided by | What it does | Cookies | Kept for |
|---|---|---|---|---|
| Google Analytics 4 | Counts visits, the pages viewed, items added to the basket and purchases | _ga, _ga_* | Up to 2 years | |
| Microsoft Clarity | Microsoft | Heatmaps and replays of how pages are used, so we can see where the site is confusing. Anything typed into a form field is masked and never recorded | _clck, _clsk, CLID | Up to 1 year |
How consent works. In the UK, the EU, Norway and Switzerland, Google Analytics and Google Ads set no cookies until you accept them, and Microsoft Clarity runs without cookies until then. Elsewhere these tools run by default. Wherever you are, choosing Reject All, or switching a category off in Cookie settings, stops it: Clarity is not loaded at all and its cookies are deleted, and Google stops setting or reading cookies for that purpose.
Marketing
These let us measure whether our advertising works.
| Tool | Provided by | What it does | Cookies | Kept for |
|---|---|---|---|---|
| Google Ads | Records whether a visit that came from one of our ads ended in a purchase. When you have agreed to marketing cookies, a scrambled (hashed) form of the email address and phone number from a completed order is sent so the purchase can be matched to the ad — the readable details never leave our site | _gcl_au | 90 days |
The same consent rules apply as for analytics, above.
Changing your mind
Use the cookie settings link in the footer at any time. You can also block or delete cookies in your browser settings, though blocking the strictly necessary ones will stop the basket and checkout working.
More
How we handle personal data generally is set out in our Privacy Policy.